Full-time
Onsite
Hanoi

Amazon Ops Specialist

We're looking for an Amazon Ops Specialist to run the back-end operations that keep our Amazon business running smoothly. You'll keep accounts healthy, catalogs organized, inventory under control, and data ready - giving the team the foundation to make faster decisions, launch products smoothly, and scale our brands.

Apply Now

Application Form

https://forms.gle/v5bgBE2qiE8oUEb66


You can apply through the “Apply Now” button or by filling out the Application Form.

Monthly Salary Range

8,000,000 – 13,000,000 VND/month (Gross)

What You’ll Do

Account Health & Compliance

  • • Check account health: Monitor Account Health, performance notifications, refunds, and Voice of the Customer. Catch issues early, open Seller Support cases, and follow them through to resolution.
  • • Keep documentation ready. Maintain account verification, product compliance, and Brand Registry documents.

Catalog & Marketplace Operations

  • • Keep the catalog clean. Create and optimize listings, upload flat files, fix suppressed or stranded listings, and manage variations across marketplaces.
  • • Monitor pricing and reviews. Track pricing, Buy Box status, and customer reviews, and flag unusual changes.
  • • Run promotions. Set up and monitor deals and coupons, gradually taking ownership from our Key Account Managers.

Inventory & Business Performance

  • • Track inventory: Monitor stock levels, flag restock risks, handle unsellables and removals.
  • • Analyze competitors: Monitor competitor listings in our niches: rankings, reviews, pricing, deals.
  • • Support A/B testing. Suggest ideas for testing images, titles, and offers, help set up experiments, and track results

Reporting & Process Improvement

  • • Deliver the data: Maintain daily, weekly, and monthly reports across sales, revenue, PPC, and account performance, so the team can make informed decisions.
  • • Build the SOPs: Create and update SOPs as our processes and markets evolve

Your Growth Path

  • • Level 1 · Operator. You master the back end: accounts clean, safe, and organized, with reliable data delivered on schedule.
  • • Level 2 · Analyst. You turn data into insight. With our training, you read keywords, product categories, and demand across marketplaces, and you own the SOPs.
  • • Level 3 · Advisor. You turn insight into recommendations: where to focus, what to test, what to fix first. You brainstorm directly with Key Account Managers and leadership.

Who We’re Looking For

  • • Good English, written and spoken. You will work daily with our European team (IELTS 6.5+ / TOEIC 800+).

  • • Detail-oriented and organized, with strong attention to accuracy.

  • • Proactive problem solver who follows issues through to resolution.

  • • Reliable and accountable—you take ownership and deliver work on time.

  • • Comfortable working with data and using Google Sheets / Excel.

  • • Honest and transparent in your communication.

  • • Amazon Seller Central experience is a plus, but not required—we'll train the right person.

What We Can Offer

  • • International environment: work in English with colleagues in Vietnam and Europe.

  • • Hands-on training & experience in Amazon back-end operations and eCommerce.

  • • Exposure to our own brands and international clients across the US, UK, and EU.

  • • Attractive lunch & transport allowance package

  • • Pantry with snacks and coffee, always ready

  • • Annual company retreats, plus regular team bonding

  • • 12 days annual leave, plus public holidays

  • • Health, Social and Unemployment insurance

  • • Working equipment provided

  • • Clear growth path - we promote on performance, not tenure

Working Schedule

  • • Probation Schedule: 9:00 AM – 6:00 PM, Monday - Friday (on-site)
  • • Official Schedule: 9:00 AM – 6:00 PM, Monday - Saturday (on-site)
  • • Probation Period: 2 months

Working Location

Lac Long Quan, Tay Ho, Ha Noi

Hiring Process at TurnKey FBA

1. Phone screening
2. Culture-fit interview (on-site)
3. Technical test + Competency interview (on-site)
4. Offer and onboarding

TurnKey

FBA