Full-time
Onsite
Hanoi

Amazon Ops Specialist

We're looking for an Amazon Ops Specialist to run the back-end operations that keep our Amazon business running smoothly. You'll keep accounts healthy, catalogs organized, inventory under control, and data ready - giving the team the foundation to make faster decisions, launch products smoothly, and scale our brands.

Apply Now

Application Form

https://forms.gle/v5bgBE2qiE8oUEb66


You can apply through the “Apply Now” button or by filling out the Application Form.

Monthly Salary Range

8,000,000 – 13,000,000 VND/month (Gross)

What You’ll Do

Account Health & Compliance (30%)

  • • Monitor account health: Track performance notifications, refunds, and Voice of the Customer, and resolve issues through Seller Support.
  • • Manage compliance: Maintain account verification, Brand Registry, and product compliance documentation.

Catalog & Marketplace Operations (30%)

  • • Manage listings: Create, optimize, and maintain listings, upload flat files, resolve suppressed or stranded listings, and manage variations across marketplaces.
  • • Manage pricing & promotions: Monitor pricing and Buy Box performance, resolve pricing issues, and launch coupons and deals.

Inventory & Business Performance (30%)

  • • Manage inventory: Monitor stock levels, identify restock risks, and handle unsellable inventory and removals.
  • • Monitor market performance: Track competitor activity, identify opportunities, and support A/B testing by setting up experiments and monitoring results.

Reporting & Process Improvement (10%)

  • • Prepare operational reports: Maintain daily, weekly, and monthly reports across sales, revenue, PPC, and account performance to support business decisions.
  • • Maintain SOPs: Create and update standard operating procedures as processes and marketplaces evolve.

Who We’re Looking For

  • • Open to fresh graduates / junior candidates with a strong willingness to learn.

  • • Proficiency in English is required (equivalent to IELTS 6.5+ or TOEIC 800+)

  • • Experience with Amazon Seller Central, account management, or eCommerce operations is a plus

  • • Comfortable working with data and using Google Sheets / Excel.

  • • Reliable and accountable, you take ownership and deliver work on time.

  • • Honest and transparent in your communication.

What We Can Offer

  • • Hands-on training & experience in Amazon operations and eCommerce.

  • • Exposure to international clients across the US, UK, and EU.

  • • Attractive lunch & transport allowance package

  • • Working equipment provided

  • • Pantry with snacks and coffee, always ready

  • • Annual company retreats, plus regular team bonding

  • • 12 days annual leave, plus public holidays

  • • Health, Social and Unemployment insurance

Working Schedule

  • • Probation Schedule: 9:00 AM – 6:00 PM, Monday - Friday (on-site)
  • • Official Schedule: 9:00 AM – 6:00 PM, Monday - Saturday (on-site)
  • • Probation Period: 2 months

Working Location

Lac Long Quan, Tay Ho, Ha Noi

Hiring Process at TurnKey FBA

1. Phone screening
2. Culture-fit interview (on-site)
3. Technical test + Competency interview (on-site)
4. Offer and onboarding

TurnKey

FBA