Application Form

➤ https://forms.gle/v5bgBE2qiE8oUEb66

You can apply through the “Apply Now” button or by filling out the Application Form.

Monthly Salary Range

8,000,000 - 13,000,000 VND/month (Gross)

What You'll Do

Compliance & Account Health Monitoring (45%)

• • Monitor compliance & logistics: Ensure listings meet marketplace compliance, manage documentation (VAT, EORI, LUCID, GPSR, FDA, etc.), and coordinate FBM shipping, labeling, and customs compliance
• • Manage account health: Keep accounts healthy and compliant across FBA and FBM, identify issues early, and prepare Plans of Action (POAs) to support appeals and reinstatements.

Data & Inventory Management (35%)

• • Manage pricing and promotions: Set and adjust prices, fix violations, set up coupons and deals, and watch the Buy Box across our own and reseller listings
• • Manage listings: Keep listings accurate and expand them to new marketplaces.
• • Monitor inventory health: Improve sell-through, resolve discrepancies and reconciliations, and maintain accurate data across internal systems.

Customer Support (20%)

• • Handle Amazon cases: Open, track, and follow up on cases related to listing errors, inventory issues, and account discrepancies.
• • Handle buyer support: Respond to buyer inquiries, returns, refunds, and delivery issues with fast and accurate responses to keep performance metrics healthy.

Who We're Looking For

• • Open to fresh graduates / junior candidates with a strong willingness to learn.

• • Proficiency in English is required (equivalent to IELTS 6.5+ or TOEIC 800+)

• • Comfortable in Google Sheets / Excel (lookups, aggregation, filtering, sorting, text processing)

• • Experience in data entry

• • Strong attention to detail and accuracy

• • Organized and able to follow processes with high ownership.

What We Can Offer

• • Broad exposure to Amazon retail and wholesale operations across FBA and FBM in the UK, US, and EU

• • Attractive lunch & transport allowance package

• • Pantry with snacks and coffee, always ready

• • Annual company retreats, plus regular team bonding

• • 12 days annual leave, plus public holidays

• • Full Health, Social and Unemployment insurance

• • Working equipment provided

• • Clear growth path: We promote on performance, not tenure

Working Schedule

• • Probation period: 9:00 AM - 6:00 PM, Monday to Friday (on-site)

• • Official period: 9:00 AM - 6:00 PM, Monday to Saturday (on-site)

• • Probation: 2 months

Working Location

Lac Long Quan, Tay Ho, Ha Noi

Hiring Process at TurnKey FBA

1. Phone Screening
2. Culture-Fit Interview (On-site)
3. Technical Test & Competency Interview (On-site)
4. Offer & Onboarding